The most helpful preparation is a good conversation. Whether your pet is new to grooming or just new to Bork, a little information helps the team understand the visit you are hoping for.
Tell us about your pet
When discussing the appointment, mention previous grooming experiences, any areas your pet dislikes being touched, and anything that has changed since their last visit. Share relevant skin sensitivities, mobility needs or instructions from your veterinarian. These details help the team discuss suitable care; they do not replace veterinary advice.
Bring your haircut idea—and your questions
A photo is a useful starting point for talking about length and shape. Ask what is practical for your pet’s current coat and what home upkeep that style involves. The same haircut can look different on different coats.
Check the appointment details
Use the service menu in Fresha to review the current inclusions and price before confirming. If you cannot decide between a full groom, bath & tidy or individual service, message us on Instagram before choosing.
Plan your arrival
You will find Bork at 6758 126 Street in West Newton, Surrey. Parking is available. Use a secure lead for your dog or a suitable carrier for your cat, and ask the team about any arrival or collection instructions for your booking.
Keep home grooming gentle
Short, calm brushing sessions can be easier for a pet to accept than a long session. If you find tight mats, avoid trying to cut them out yourself. Ask a groomer or veterinarian for help.
Further reading: ASPCA: preventing coat matting.
